Last Updated: August 12, 2026
Who we are
Maxaceknives LLC (“Maxace,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy governs your use of maxaceknife.com (the “Site”) and outlines our practices regarding data collection, usage, and security.
1. INFORMATION COLLECTION PRACTICES
We collect information directly from you, automatically through your site interactions, and from third-party partners.
We do not store or process raw credit card numbers on our servers. Financial data is collected and processed directly by our secure payment partners (Stripe, PayPal, Apple Pay, and Google Pay).
Information Provided by You:
Contact & Identification: Full name, email address, telephone number, billing address, and shipping address.
Order & Transaction Details: Purchase history, items placed in your cart, custom knife inquiries, and customer care correspondence.
Account Credentials: Username and encrypted authentication details if you register an account.
Information Collected Automatically:
Device & Usage Data: IP address, browser type, operating system, device models, referring pages, clickstream data, and time logs.
Cookies & Tracking Technologies: Pixels, local storage, and session cookies used to preserve cart state and remember user preferences.
Information Handled by Payment Services:
2. PURPOSE OF DATA PROCESSING
We utilize the collected information for specific operational and legal purposes:
Security & Regulatory Compliance: Preventing fraudulent activities, enforcing site rules, protecting intellectual property, and confirming buyer age qualification for outdoor folding knives and related gear.
Fulfillment & Logistics: Processing orders, issuing order confirmations, managing returns, and facilitating delivery via carrier networks.
Customer Support: Resolving product inquiries, assisting with technical issues, and providing post-sale service.
Marketing Communications: Delivering news, product announcements, and exclusive promotional offers (subject to your explicit consent or opt-out status).
3. THIRD-PARTY DATA DISCLOSURE
We strictly refrain from selling your personal details. Data is disclosed only to trusted service partners under strict compliance requirements:
Legal Enforcement: Information may be disclosed to comply with legal processes, valid judicial demands, or regulatory mandates within the United States.
Payment Gateways: Encrypted financial transactions are processed via Stripe, PayPal, Apple Pay, and Google Pay.
Logistics Partners: Order fulfillment info (recipient name, address, phone) is shared with carriers including FedEx, UPS, DHL, USPS, and EMS.
Infrastructure & Analytics Providers: Hosting platforms (WooCommerce/WordPress) and reporting tools (such as Google Analytics) process anonymous/pseudonymous usage telemetry.
4. COOKIE MANAGEMENT & PREFERENCES
Our Site uses essential, performance, and marketing cookies to provide a smooth browsing experience.
- Essential Cookies: Necessary for basic functionality, including navigation and shopping bag maintenance.
- Analytics Cookies: Provide insights into site interaction patterns to help us optimize user experience.
- Managing Cookies: You may configure your web browser to decline or block cookies. Note that disabling essential cookies may impact certain feature operations.
5. DATA PRIVACY RIGHTS & CHOICES
Depending on your place of residence, you may exercise specific privacy rights:
- Access & Correct: Request visibility into the personal data we maintain or update outdated details.
- Deletion: Request the permanent removal of your personal information, provided no legal/tax retention exemptions apply.
- Communication Preferences: Unsubscribe from promotional mailings at any time via the “Unsubscribe” link provided in our emails.
To submit a request, contact our Privacy Officer at liz@maxaceknife.com.
6. U.S. REGIONAL & CALIFORNIA DISCLOSURES (CCPA)
California consumers possess specific rights under the California Consumer Privacy Act (CCPA):
- The right to know the categories and specific pieces of personal information collected.
- The right to request deletion of personal information.
- The right to opt out of any potential sale or sharing of personal information (Note: We do not sell personal data).
- Protection against discriminatory treatment for exercising privacy rights.
California residents may send CCPA requests directly to liz@maxaceknife.com.
7. AGE ELIGIBILITY & SAFETY
Age Requirement (18+): Due to the nature of our products (outdoor folding knives and edged tools), maxaceknife.com is strictly intended for individuals who are at least 18 years of age. We do not intentionally gather data from minors. If you believe a minor under 18 has submitted personal details to us, please inform us immediately at liz@maxaceknife.com so we can remove the data.
8. RETENTION & SECURITY
Security Controls: We maintain appropriate technical and administrative protections—including SSL/TLS website encryption—to defend against unauthorized access or disclosure.
Data Retention: Transaction records and operational logs are stored for as long as needed to satisfy order fulfillment, warranty handling, and tax/accounting compliance requirements (typically 7 years).
Suggested text: Visitor comments may be checked through an automated spam detection service.
9. CONTACT INFORMATION
For questions regarding this policy or to request privacy updates, please reach out to:
- Company Name: Maxaceknives LLC
- Brand: Maxace
- Website: https://maxaceknife.com
- Privacy Contact Email: liz@maxaceknife.com